Support.

Our support safeguards customers from sudden breakdowns and support clients in their business.

How does the support service work?

Our technicians provide specialized and timely support to solve problems and smooth out your concerns.

Service includes diagnosing, detecting and repairing damage on Samot’s equipment.

The brands on which we offer assistance are:

  • HOBART
  • HOSHIZAKI
  • PIZZA MASTER
  • FILTECH
  • KIENLE GMBH
  • FIMAP
  • PRIMUS
  • COOL COMPACT


After-sales is very important, this is the reason why Samot’s team is committed to technical support service, maintenance and repair operations. We also have extensive on-call availability when it comes to extraordinary urge.

Another plus offered by Samot, thanks to Fredd, is what follows: in case of downtime of an ice maker rented with us, the unproduced ice will still be delivered to the customer for free. Samot will compensate for the shortage due to equipment malfunction with ice made by Fredd, so no one is ever left alone.

Contact us now.